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Total Health Care Expands Agreement With DST Health Solutions Application Service Provider Agreement Includes Business Process Outsourcing, Data Center and Disaster Recovery Services BIRMINGHAM, Ala., July 31, 2007—DST Health Solutions announced that Total Health Care, a Michigan-based HMO, has extended its application service provider (ASP) agreement to include business process outsourcing (BPO) and expanded data center services for disaster recovery and redundancy. DST Health Solutions provides Total Health Care with front-end BPO services, including mailroom, imaging, document management, optical character recognition, data capture and data repair. “DST Health Solutions’ BPO services have enabled us to improve efficiency in our mailroom, imaging and document management areas,” said Randy Narowitz, chief operating officer, Total Health Care. “Outsourcing front-end functions, along with data center and disaster recovery services, enabled us to re-engineer business operations and increase efficiency.” A DST Health Solutions client for 14 years, Total Health Care continues to use DST Health Solutions’ reliable data center infrastructure for secure connectivity that supports daily operations. “DST Health Solutions has long been an industry leader in providing comprehensive BPO services,” said Steve Sabino, president of DST Health Solutions. “What this agreement with Total Health Care demonstrates is our ability to provide a-la-carte BPO services, ASP services or any combination of service options.” About DST Health Solutions, Inc. ###
For more about DST Health Solutions press releases, contact ctgoldman@dstsystems.com. |
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