Go Back
On October 2, 2006, DST Systems completed its acquisition of Amisys Synertech, Inc. (ASI) through ASI's merger with a wholly owned subsidiary of DST Health Solutions, Inc. This press release was distributed by ASI prior to that date.
ASI Selected by Top 10 U.S. Health Plan to Deliver Integrated
Consumer-Directed Healthcare Solution
Care Choices Partners With ASI to Ensure Delivery of "Ultimate
Customer Experience"
ROCKVILLE, Md. (February 1, 2006) –Care Choices, a health benefits
management company and a subsidiary of Trinity Health that was recently
identified as one of the Top 10 commercial health plans in the United States*,
has selected ASI to provide comprehensive consumer-directed healthcare (CDH)
administration services in support of their new CDH product.
Under the terms of the agreement, ASI will provide Care Choices with an
integrated CDH administration solution that includes provision of industry-leading
software as well as comprehensive business services:
- HRA Support – including group entry, fund management, HRA claims processing and reporting for HRA accounts.
- HSA Support – including enrollment services, HSA claims processing, management of fund withdrawals, distributions and contributions, and web-based account holder services for HSA accounts. HSA custodial services and debit card services are provided through ASI’s strategic partnerships with Mellon and Evolution Benefits.
- CallCenter Services - Care Choices works in tandem with ASI to deliver comprehensive customer service to support their CDH clients.
Care Choices currently offers several CDH product offerings
and believes the demand for these products will continue to increase because
they provide individuals with increased levels of control and an ability
to efficiently manage their healthcare costs.
“Care Choices is committed to providing the ultimate customer experience
to our members,” said Laurie Westfall, chief operations officer, Care
Choices. “ASI’s depth and breadth of experience in software and
administration services made it a natural fit for a partnership with us—they
meet our standards for quality.” Westfall also notes that Care Choices
used an integrated approach to broadening their member self-service capabilities. “Care
Choices leveraged the Subimo decision support tools to complement our CDH offering
with ASI. We strategically did this to make sure members had the right tools
in hand to make better informed decisions in managing their new CDH benefits.
Furthermore, a single sign-on feature through AboveHealth expands the offerings
to our existing Internet self-service portal and allows members to check their
personal information and the status of their accounts.”
About Care Choices
Headquartered in Farmington Hills, Mich., Care Choices is a health benefits
management company and a subsidiary of Trinity Health, one of the nation’s
leading providers of health care services. Since 1986, Care Choices has
been providing quality health care coverage to thousands of members throughout
Michigan. Care Choices HMO maintains the highest rating available of Excellent
by the National Committee for Quality Assurance (NCQA). Care Choices HMO
was rated by “U.S. News & World Report/NCQA America’s
Best Health Plans, 2005” as the seventh best commercial health plan
among 257 nationwide. Care Choices was the top-rated plan in Michigan.
*The ranking is based on the US News & World Report/NCQA “America’s Best Health Plans 2005” list. America’s Best Health Plans is a trademark of U.S. News and World Report.
* * * *
For more about DST Health Solutions press releases, contact ctgoldman@dstsystems.com.
