Case Studies & White Papers

Assurant Health Launches Consumer-Centric HSA Offering in Four Months
Assurant Health realized early on that the need to develop new solutions to help individuals and employers defray escalating costs, while giving consumers direct control of healthcare dollars was absolutely critical.

BCBS of Texas succeeds with aggressive growth and PowerMHS
In 2000, Blue Cross Blue Shield of Texas acquired two health plans. Already supporting more than 3.2 million members, BCBSTX immediately faced three new challenges: to convert acquired membership (462,000 customers) to train new employees and to facilitate continued growth.

DST Health Solutions' BPO Services Help Health Plans and Physician Group Practices Thrive
In Healthcare Informatics magazine, DST Health Solutions' clients addressed common questions about business process outsourcing (BPO) and provided real-world examples of how health plans and physician practices benefit from successful BPO relationships.

FirstCarolinaCare Delivers Big Company Health Benefits While
Keeping Costs Low
In just four years, FirstCarolinaCare, a hospital-owned managed care organization in North Carolina, has more than doubled its size, and it has used business process outsourcing services to drive down administrative costs and go head-to-head against much larger competition.

Gateway Health Plan Triples Membership with Business Process Outsourcing
Founded in 1993, Gateway Health Plan began providing Medicaid HMO services to members in Allegheny County, Pennsylvania. When the company wanted to expand, it decided to outsource a wide range of functions, including claims administration, data center, and software applications.

Advanced Technology and Attention to Service Make a Difference
HealthTrust was using a legacy system that didn’t retain eligibility or coverage history online. So, if you had been buying health insurance plan “B,” but upgraded to plan “A,” all the “B” information was lost on the system as soon as the new choice was made. The system was old, difficult to use and inflexible.

Old Harding Pediatric Wins Award for Electronic Health Record System
Old Harding Pediatric Associates of Nashville, Tenn., has been singled out by the Nicholas E. Davies Awards of Excellence Program for exceptional use of an electronic health record (EHR) system in the category of primary care. The Davies Program is sponsored by the Healthcare Information and Management Systems Society to encourage and recognize the use of EHR systems to improve healthcare delivery.

PacifiCare Rapidly Launches and Grows Consumer-Directed Health Plan
Late in 2001, PacifiCare Health Systems, the largest purchaser of healthcare services in the western United States, decided to change its business strategy. The company wanted to proactively address the impact of rising healthcare costs on its HMO program and the lower reimbursements from the federal government for its Medicare +Choice program.

Consumer-Directed Healthcare
If new consumer-directed health plan products and systems can continue to be effectively implemented and supported by payer organizations, they could prove to be the sought-after solution to the health care cost dilemma.

Outsourcing
DST Health Solutions’ customers find they can concentrate on their core competencies and strategically position themselves in the volatile health care marketplace with leading-edge technology and fully integrated administrative services.

For more about DST Health Solutions, contact us at inforequests@dsthealthsolutions.com.