Case Studies & White Papers

Chinese Community Health Plan Uses DST Health Solutions' Integrated Care Management (ICM) Suite to Provide Better Member Service While Improving Member Outcomes
When San Francisco-based Chinese Community Health Plan (CCHP) needed to enhance its care management initiatives for more than 31,000 commercial, Medicare and third-party administrator (TPA) members, they turned to DST Health Solutions' dynamic duo—Care Analyzer and CareConnect, the foundations of DST's Integrated Care Management (ICM) Suite.

Dovetail Health Prevents Re-Admissions in High-Risk Patients Using CareAnalyzer
A case study highlighting the implementation and success of the CareAnalyzer system at Dovetail Health, a Needham, Mass.-based health care organization designed to provide critical support to high-risk patients at home.

DST Health Solutions' BPO Services Help Health Plans and Physician Group Practices Thrive
In Healthcare Informatics magazine, DST Health Solutions' clients addressed common questions about business process outsourcing (BPO) and provided real-world examples of how health plans and physician practices benefit from successful BPO relationships.

FirstCarolinaCare Delivers Big Company Health Benefits While
Keeping Costs Low
In just four years, FirstCarolinaCare, a hospital-owned managed care organization in North Carolina, has more than doubled its size, and it has used business process outsourcing services to drive down administrative costs and go head-to-head against much larger competition.

Gateway Health Plan Triples Membership with Business Process Outsourcing
Founded in 1993, Gateway Health Plan began providing Medicaid HMO services to members in Allegheny County, Pennsylvania. When the company wanted to expand, it decided to outsource a wide range of functions, including claims administration, data center, and software applications.

Old Harding Pediatric Wins Award for Electronic Health Record System
Old Harding Pediatric Associates of Nashville, Tenn., has been singled out by the Nicholas E. Davies Awards of Excellence Program for exceptional use of an electronic health record (EHR) system in the category of primary care. The Davies Program is sponsored by the Healthcare Information and Management Systems Society to encourage and recognize the use of EHR systems to improve healthcare delivery.

For more about DST Health Solutions, contact us at inforequests@dsthealthsolutions.com.